Shipping, Pick-up & Returns

CLICK & COLLECT PICK-UP

Select 'PICK UP' as your shipping option to receive FREE Click & Collect order pickup.

WAREHOUSE PICK-UP HOURS

10am to 4pm, Monday to Friday

LOCATION
Sweet&Chilli / Cocktail Porter 
G8, 35–39 Bourke Road
Alexandria, NSW, 2015 

(Entry via 44-46 Maddox Street)

Driver must quote your name and order #

Once your order is placed, we will contact you via text or email to inform you when your order is ready for pick up.   If you have not received confirmation that your order is ready for pick up within 48 hours please contact us.

 

SHIPPING

AUSTRALIA POST DELAYS

Australia Post are experiencing delays due to an unprecedented quantity of parcels they have received.  Your order will be picked, packed and ship as quickly as possible however we are advising that if you need your cocktail kit within a certain timeframe then please order via express shipping to give you the best chance of receiving it.  We are so sorry for any delays this causes but hope that Australia Post to get back to normal delivery times very soon!

Thank you for your understanding in these unprecedented times.

 

WHERE DO YOU DELIVER TO?

We ship Australia wide with free metro standard delivery on all orders over $120. For orders under $120 you will be charged $14 for standard delivery.

 

HOW LONG DOES IT TAKE TO GET MY COCKTAIL BOX WITH STANDARD SHIPPING? 

We aim to have all orders shipped out to Australia Post within 48 hours of purchase from our Sydney warehouse, your delivery time frame will then vary depending on the location you are shipping too.  Please note we only ship Monday to Friday.  While we do our best to ship any order placed on a Friday - Sunday on a Monday, this cannot be guaranteed due to high demand.

**Please note that the below time frames are what we would expect in normal times and are not an indication of current time frames.  Due to Covid lockdowns and border closures shipping times will be extended.  Please check Australia Post website for the most up to date times where you are.**

NSW – Currently 4-20 business days from dispatch.  - Please check Australia Post website for the most up to date times

Victoria – Usually 2-5 business days from dispatch. Please check Australia Post website for the most up to date times

Queensland - Currently  business days from dispatch. Please check Australia Post website for the most up to date times

Perth - Usually 7-10 business days from dispatch. Please check Australia Post website for the most up to date times

We can not guarantee delivery times. We do not ship or deliver on public holidays or weekends.

Keep up to date with the most recent Australia Post delivery times for your state.

 

How long does it take to get my Cocktail Box with Express delivery?

We aim to have all orders shipped out to Australia Post within 48 hours of purchase from our Sydney warehouse, your delivery time frame will then vary depending on the location you are shipping too.  Please note we only ship Monday to Friday.  While we do our best to ship any order placed on a Friday - Sunday on a Monday, this cannot be guaranteed due to high demand.

**Please note that the below time frames are what we would expect in normal times and are not an indication of current time frames.  Due to Covid lockdowns and border closures shipping times will be extended.  Please check Australia Post website for the most up to date times where you are.**

NSW – Usually 1-2 business days from dispatch.  Please check Australia Post website for the most up to date times

Victoria – Usually 1-2 business days from dispatch.Please check Australia Post website for the most up to date times 

Queensland – Usually 1-2 business days from dispatch.  Please check Australia Post website for the most up to date times

Perth - Usually 2-3 business days from dispatch Please check Australia Post website for the most up to date times

We can not guarantee delivery times with express shipments. We do not ship or deliver on public holidays or weekends.

Keep up to date with the most recent Australia Post delivery times for your state.

 

How much does delivery cost?

Standard delivery is free to metro area for orders over $120.

Standard deliveries under $120 incur a $14 charge

Express delivery is $9 to metro area for orders over $120.

Express deliveries under $120 incur a $22 charge